Don't Work with Jerks: How to Recognize a Difficult Client Early. Weightless Workout - Strength Training Without Equipment.
Five minutes into the call I knew this client was going to make my life miserable. The problem was, I already said "Yes."
Into every professional practice falls a little rain, or better said...walks in a nightmare client. You start losing sleep by a couple of hours every night, you keep thinking about her project during your lunch time, and you feel like your life has been taken over by this client.
What a nightmare! Didn't we go into the business for ourselves to enjoy it? Do we not have the choice of who to work with? Of course, we do! The challenge is in recognizing a difficult client early enough to say "No."
So how do you do that? First, determine what "difficult" means to you. It may mean different things to different people. For example, while some professionals will be happy to take a phone call from a client between 9 and 5, others may have a special time set aside for phone calls. While some business owners love getting detailed specifications for a project, others may feel trapped and limited in their creativity.
1. What is a difficult client
To help you decide what things may be important to you, here are some of the most common traits of difficult clients:
- They do not respect your time
- They tell you how to do your work
- They always check up on you
- They constantly change their mind about a project
- They knit pick over every detail
- They try to intimidate you into doing things you haven't agreed to
- They treat you as if they're the boss and you are the employee
- They have little respect for your expertise
- They call you at a non-scheduled time
- They frequently e-mail you with questions, requiring long replies
- They ask you to throw in a few extras without offering to pay extra
- They keep reminding you how high your fees are
- They are frequently disappointed with your work
- They won't pay on time, but ask you to continue working with them
- They frequently cancel or reschedule your meetings
- They believe they're your only client, & demand your full attention
You can complete this list by adding a few other traits that you find annoying or unacceptable in your business, or to your life style.
2. Red flags: Early warnings of a difficult client
Once you know what's important to you, how do you look for signs that this may be a difficult client? First of all, listen to your intuition. It's easy to ignore the red flags, especially if you're hungry for business.
"Your gut is never wrong," one IT consultant said. "Whenever I've ended up with a nightmare client, it's because I didn't listen to my instinct and I went for the zeroes."
Listen to your instinct. Additionally, do your best to avoid clients that:
- Don't want to sign a contract
- Are in a rush
- Are looking for the cheapest provider
- Are your friends and relatives
Create a profile of your ideal client, and check every prospect against it before taking them on. "This is crazy!" you may be thinking. "Won't choosing clients so carefully cost me business?" Not really.
Usually, you will spend more time on a difficult client (time that you could spend prospecting, working with other clients, or simply taking a break), your mood and personal life may become affected by this project, and you may even end up not being paid at all!
Screen your prospects carefully, and instantly improve the quality of your business life.
3. Assessments - your best friend in screening clients
After reading this, you may be thinking that screening takes too much work and time. Bear with me, because this task has just become as easy as 1-2-3.
You can completely automate the screening process, by asking your prospects to complete an assessment before you take them on.
The questions you ask should include the things that are important to you as a business owner, and as a person. You may ask them about how they worked with professionals in the past, what their style
of communication is, how much time they plan to devote to this project, what their deadline is, how committed they are to completing it, and so on. Refer to your ideal client profile when putting together a list of questions.
The fact that they're willing to spend time answering an extensive list of questions already shows that this is a serious prospect, and helps you weed out as many "time-wasters" as possible.
4. Automating your screening process
So how do you actually automate the screening process? Very simple. You can use AssessmentGenerator.com, a tool that allows you to create your own forms and assessments, and have them on your web site within minutes. Whenever you get a new prospect, send them a link to your online assessment and ask them to complete it before your first call.
AssessmentGenerator does not require you to know any HTML or install any scripts. Simply enter your questions and the e-mail address, where you want to receive completed assessments, and it's ready to be added to your site.
You can also create self-scoring assessments, where you and your prospect can see a score based on how they answered questions. Self-scoring assessments are great when you want to work only with clients who reached a certain level of readiness in something. For example, you may only want to work with business owners who understand the importance of marketing. Their assessment score will show you how ready they are to work with you.
Conclusion
Many professionals already conduct assessments when they first meet their clients. The problem is, they do it over the telephone, which means they have to set aside a half-hour or more to determine if this prospect is their ideal client. If he or she is not, then they have just wasted their precious time, which could've been spent on a more productive activity.
Automating the screening process with AssessmentGenerator.com will make your life easier and business more enjoyable. Here's to ideal clients and a stress-free business!
You may reproduce this article in your electronic or print newsletter (opt-in publications only), or on your web site, as long as the byline and full credit are included with the article and all hyperlinks remain intact. A courtesy copy of your publication is appreciated.
About The Author
Milana Leshinsky is the founder of ACCPOW, Association of Coaching & Consulting Professionals on the Web.
Stop giving away your time! Give away FRE/E assessments instead! Create custom online assessments in 5 minutes http://www.AssessmentGenerator.com
Article Source: http://EzineArticles.com/
Resistance training, also known as strength training, does not require a gym membership. It does not even require an expensive home gym. In this article, you will discover the secret of isometric training and its effectiveness for muscle growth.
Weightless Strength Training:
- Still requires a warm-up, with stretching afterwards.
- Still requires protein to increase musculature.
- Can be more effective than lifting weights, because you can "max out" Is safer than lifting weights, and can be done without equipment of any kind. Requires just a bit of experimentation to determine proper position.
- Consult your physician regarding chronic problems before starting.
Before and After
Just like lifting weights, you should always warm up before isometrics. This means a light jog or other low-impact activity that will raise your heart rate and raise your core temperature by a few degrees. This should last at least 5 minutes, preferably 10 or more. After this, you should do joint rotations. This is not a stretch, it is preparing the joint for work by encouraging blood flow. Then, do the resistance training. At the end, stretch all of the joints you have worked that day. Studies have shown that stretching before strength training actually reduces the muscle's capacity, and does not prevent injury as was previously thought. Stretching after the work out will protect the joint and prevent cramping.
Maximum Overload
Anyone who has done a little research into muscle growth knows that what triggers muscle growth and strength gains is overload of the muscle. If you can do 20 reps with 20 lbs, you're exhausting the muscle, not overloading it. If you pile on 100 lbs, and can only do 3 reps, this is ideal for lifting weights in a gym. But it is still not the maximum overload possible. Your goal for the most efficient workout is to flex with all your might during a partial rep (the range of motion where you can exert the most power).
You can't really accomplish maximum overload at all using conventional weights. For one thing, you'd need a spotter to hand you the weights when you're in the optimum range, and you'd have to instantly get a perfect grip on them. Furthermore, what weight do you use? You can't be sure how much stronger you've gotten since your last workout, if you put too little, you're not maxing out, and if you put too much you'll drop it and risk muscle injury.
The answer is easier than you think. Get into the optimal range, then press (or push or pull) on something immovable. You can exert your absolute maximum force, and there's no danger. That's Isometrics: Intense muscle contraction at an ideal muscle length without moving - because the muscle is acting against an equal force. About 10 seconds of maximum force is the most that anyone can sustain, so try to aim for 3 sets of 10 seconds for each exercise.
Ideal Length
Your muscles aren't made to exert the same amount of force throughout their range of motion. You have a weak range and a strong range.
The ideal length for isometric exercises is at the muscle length where you can exert the most force. It is different for each muscle, and varies a bit person to person. For this reason, you may have to experiment a bit by varying the positions I recommend below until you feel the most force.
How do I perform weightless exercises?
Let's start with the chest muscles, called the pectoralis (major and minor). Using standard equipment in the gym, you would normally use a barbell bench press or a dumbell flies. To convert this into an isometric exercise, you may think that you can just do the same action against a wall, since the wall is immovable. But that's not true, because it's really your legs that are pressing your hands into the wall, not your chest. (Try it!) This would only work if you were in a narrow hallway, with one wall against your back, and your palms flat against the opposite wall. That way you'd be pressing with your chest. However, unless you're 9 feet tall, most hallways will be too wide for you. There are two practical ways to do the isometric chest exercise: sqeezing an object (one that won't be easily crushed)
between your palms, or pressing your palms together (since one side of your chest should be about the same strength as the other, each arm should provide exactly the right amount of resistance for the other arm).For most people, the ideal muscle length for the pectoralis is nearly fully contracted. If you were doing a standard dumbell flye or a bench-press, that's the top of the action, with the weight almost fully pressed away above your chest. So, when trying to crush a wooden box between your palms, or pressing your palms together, your arms should be nearly fully extended. You should have a small bend in the elbows, and your wrists, elbows and shoulders should be level. Do not drop your elbows, or you won't be able to exert yourself as much, and you risk hurting your elbow joint. Concentrate on flexing your chest as much as possible for 10 seconds, exhaling slowly as you do. Then relax, and move on to your upper arms.
Once you understand the chest exercise, the biceps and triceps should be pretty obvious. With palms together, press your writs together as in the chest exercise, but this time with one hand facing up and the other down. The hand facing up will be flexing the biceps, attempting to pull towards your chest. The palm facing down will attempt to push away, flexing the triceps. Apply as much pressure as you can for 10 seconds, wrist to wrist (not into your palm or fingers, because that relies on your wrist strength, which will limit the development of your biceps and triceps). Then switch hands, and work the complementary muscle on the other arm.
The ideal length for the biceps is just more than half-way flexed. Make a "L" with your arm, then flex it a little more. For the triceps, the ideal length with the arm at almost full extension. This means that, for me, when I work my left biceps, my right arm has to cross my chest. Unlike the chest exercise, both elbows should be pointing towards the floor.
What about the shoulders or deltoids? For this one you will need a doorway, and if you're short, you'll also need a stool. Simply stand with spine straight and legs flexed, and press your palms into the top of the door frame for 10 seconds.
The biggest back muscle is the latissimus darsi, otherwise known as the "lats". Still standing in the doorway with your hands above your head from the previous exercise, press your elbows into the sides of the door frame. The ideal length of the lats is almost a full extension, so technically, the narrower the door the better. A linen closet usually has a smaller door, so if you have one, use it.
If you've tried these exercises and feel the principles, you should be able to make up weightless exercises for any muscle in your body. I personally cannot figure out an isometric ab exercise without using special equipment, so if you can invent one, please write me to tell me about it. Email: info@weightlessproducts.com
Caution
The best part about the Weightless Workout is that it is so safe. If you ever feel pain or discomfort you can stop immediately and not risk dropping a heavy weight on yourself. You can just stop, and you should. Even the weakest elderly people can do isometric exercises because your own muscles define how much work you do. However, as with any other activity, there is a risk of injury, so consult your physician, especially if you suspect that your muscles are stronger than your joints or bones. Persons with osteoporosis can actually cause bone fractures because their muscles exert more force than their brittle bones can take.
If you haven't already, it would benefit you to read my previous article, Weight Training for Weight Loss?
David McCormick is the founder of Weightless Products and the originator of its mascot, Mr. Weightless. His motto is "Wait Less for Weight Loss". Visit the best weight loss program for men: Mr. Weightless to get tips on rapid weight loss.
Article Source: http://EzineArticles.com/
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